Time and again, to create a good impression with someone, particularly an onboarding client, the advice goes like this: “People will forget what you said, people will forget what you did, but they will never forget how you made them feel.” A quote by Maya Angelou on treating people. Hiring a corporate event venue to make a good impression may sound over the top to some but isn’t it the most appropriate? The right thing to do? Let’s find out by looking at experts’ advice in doing so.
- When you have a plan of holding onto a client for keeps, you have to put an effort into making their first experience substantially good. Whatever product or service you’re selling, it should be presented well. But most of all, it should be given justice and you should deliver. No word is true, except when it’s already done.
- A corporate venue may serve its purpose of either building or keeping up a reputation. The clean and tidy ambience reflects clarity of mind. The good-scented room speaks of serenity and assurance. The sleek designed corporate venue reflects personality. That you have a taste and you’re a perfectionist. All of these qualities help in putting your client at ease as you build your trust. This is like introducing yourself deeper. Sharing something personal, yet keeping boundaries intact without looking too arrogant. At the same time, your client feels important and safe. Rapport is something you don’t mess with when it comes to onboarding clients.
- Upon purchasing, a new onboarding client will likely buy again if you do a casual check-up on the product at hand. Ask how it serves your client and how it affects their productivity. Invite them to give you honest feedback. And when they do so negatively, don’t appear defensive. Compose yourself and once solicited, do share what you think. But if it wasn’t, remember that the client is always right.
- Having time to speak to a new onboarding client is quite admirable on the client’s behalf. But make it yours. Meaning, allow them to feel that it is a privilege for you to have them as clients, rather than them being seen by you. Do exchange personal views now and then. Despite having a corporate conference venue, do not forget to make the experience personalized. To your advantage, you may just be perceived as something real, and not just all about business. This could lead to you developing a special bond. Your client trusting you may trigger consultations. They may end up asking for your advice and asking you if it’s worth it.
- When you sell something, don’t just rely on a single transaction. It’s better if you approach your client on a macro level anticipating everything that he or she will need. Follow up sales will be ensured if you do this and word of mouth will follow as you get recommendations.
- Behind closed doors meetups give your clients a sense of privacy wherein, they are allowed to speak up, ask questions and share their budget. Therefore, you’re setting a ground that both of your standards’ are being laid on the table. That opinion matters and that as a team, you’re willing to consider all requests and demands.
- Meeting an onboarding client in a corporate venue keeps your reputation intact of having the ability to provide exceptional services. It appears professional and world-class. Those are qualities a client looks for.
- A corporate venue remains classical and traditional. Considering these, you provide your client with how you hail loyalty. That rewards may be given to a loyal client.